Refund policy

Returns

As a general rule, we do not accept returns or refunds due to customer preference.

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In the Event of a Defective Product

Every effort is made to ensure the highest quality of our products. However, if you receive an item with a defect—such as an incorrect item, damage, or staining—please contact us within 3 days of receiving the product.

Upon confirmation, please return the item using cash on delivery (freight collect). We will promptly arrange a replacement or refund.

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Returns Due to Customer Preference

We do not accept returns or refunds for reasons such as differences in image or personal preference.

Please note that product colors may appear slightly different from the actual item depending on your browser or display environment. We appreciate your understanding.