Notice on Establishing Our
“Basic Policy on Customer Harassment”
To secure a working environment in which our employees can work with peace of mind, and to continue providing our customers with safe, secure and high-quality service, we have established a “Basic Policy on Customer Harassment.”
We sincerely value the opinions and requests we receive from our customers and continually strive to improve the quality of our service. At the same time, we will respond appropriately, in accordance with this policy, to words or conduct deemed markedly unreasonable in light of socially accepted norms.
For the full details of the policy, please see the document below.
We ask for your continued understanding and cooperation.
